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Our Happy Clients

What do the customers of Soaps Electrics Air and Ice say about us?

 
 
 
 
 
 
 
  
 
 
 
  
 
 
 Geoff Smith 
 
28/05/2024
 
 
  
Just awesome to engage with a professional business that gets back to you, turns-up and does what they say they're going to do. Indeed, our experience with Soaps tells us that this business actually cares about their work and their clients - such a rarity it seems in this day and age. We've dealt with numerous different guys at Soaps - all of them respectful, professional and knowledgeable. Highly recommend. Geoff & Dana, Holt. Rd., Garners Beach
  
 
  
 
 
 
  
 
 
 Chrissie Murphy Designs 
 
20/03/2024
 
 
  
Quality work, time and time again.  We’ve used Soaps for all the electrical work at our property including the installation of aircons, ceiling fan replacements, power point and light switch repairs.  Soaps staff are always friendly, professional and on time.  Brett offers great electrical advice that we have found valuable on many occasions.  I highly recommend Soaps Electrics for any electrical or aircon needs.
  
 
  
 
 
 
  
 
 
 K.J.P 
 
20/09/2023
 
 
  
Professional, courteous, good communicators and always 5 star job done. Will need to join the queue to get them on site.
  
 
  
 
 
 
  
 
 
 Heidi Melville 
 
24/06/2023
 
 
  
Second Review:
Wonderful to receive a call from Brett regarding my concerns about the cleaning of our two air-cons. Soaps Electrics is focused on delivering high quality service - Brett made notes of what needed to be improved and will bring this up with his team!
Thankful and appreciative of the offer to make everything right again! ❄️❄️????✨
If you're ever unhappy - it's so important to voice your concerns so that the company have the opportunity to improve and rectify anything. ????????????

Original Review:

Unfortunately, I cannot recommend Soaps Electrics. Very poorly 'serviced and cleaned' air-con units. It was not obvious that the units had been cleaned. They certainly didn't smell clean!! ???? Dead bugs, debris, dust were still present after the 'clean' (within a couple of months mould was growing on our main unit). The unit just over 1 year old. I phoned Soaps, voicing my concerns. While I appreciate the friendly phone manner. The response I received was along the lines of: it's normal to notice dirt and debris following the clean of a dirty unit. However, I've since been told by a qualified technician that this is simply not the case. He found A LOT of dirt and debris in our unit, the pipes were filled. Our air-con is now beautifully clean and sanitised. ❄️❄️???????? I feel very disappointed at the waste of $240 I spent intially with Soaps.

Lastly, I'm not impressed by the short notice Soaps Electrics give before showing up to a job! An hours notice (with the last contact being 3 weeks prior!!). Even after requesting more notice, my wishes have not been respected. ????
  
 
  
 
 
 
  
 
 
 Greg Ash 
 
31/01/2023
 
 
  
Wonderful prompt service and attention to detail.
Highly reccommend.
5 stars.
  
 
  
 
 
 
  
 
 
 Janiene Rudder 
 
19/11/2022
 
 
  
Found them polite, punctual and tidy.   Will use again and recommend them to others.
  
 
  
 
 
 
  
 
 
 Leah Bradley 
 
04/07/2022
 
 
  
Cannot recommend Brett and his team enough. They are always professional, prompt and reliable. I have been using Brett for the last 5 years and each time i get the same exceptional level of service. One of the most professional tradespeople in the mission beach area.